Shipping Policy

At DELAVERE, we work to get your order to you as quickly and smoothly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Once your order has been shipped, you’ll receive a shipping confirmation email with tracking information.

Please note that orders may take slightly longer to process during sales, new launches, holidays, or periods of high order volume.

Delivery Times

Estimated delivery times vary depending on your destination and shipping method selected at checkout.

• United States: 5–10 business days

• United Kingdom: 5–10 business days

• Other international destinations: 7–15 business days

Delivery estimates are provided as a guide and are not guaranteed. Delays may occasionally occur due to customs, weather, carrier disruptions, or other circumstances outside our control.

Shipping Costs

Available shipping options and applicable shipping fees will be displayed at checkout before you complete your purchase.

From time to time, DELAVERE may offer promotional free-shipping offers. Any applicable promotion will be clearly displayed on our website.

Order Tracking

Once your order has shipped, a tracking number will be sent to the email address provided at checkout.

Please allow up to 48 hours for tracking information to become active after your shipping confirmation is received.

Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes depending on the destination country.

Any applicable customs charges are the responsibility of the customer. DELAVERE does not control these charges and cannot guarantee the amount that may be requested by local customs authorities.

Incorrect or Incomplete Address

Please make sure your shipping information is correct before placing your order.

If you notice an incorrect address, contact us as soon as possible at support@delavere.store. We’ll do our best to update it before your order is shipped.

Once an order has been shipped, we may not be able to change the delivery address.

Lost, Damaged, or Missing Orders

If your package appears to be lost, damaged, or marked as delivered but you have not received it, please contact us at support@delavere.store with your order number and relevant details.

We’ll work with you and the shipping carrier to investigate the issue.

Contact Us

If you have any questions about shipping or your order, please contact:

Email: support@delavere.store

We’re happy to help.